Peak at the Right Time

Problem: Cal was a copier salesperson. One day in sales training class he lamented about his inability to get a prospect to make a decision on the proposal he had given for their copier business. He had provided some relatively attractive incentives to encourage his prospect to accept the proposal now, but couldn’t get the [&hellip

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The Sales Charlatan

Problem: Have you ever heard the term “sales profession”? How about “medical profession”? Which one do you think has the most credibility? Of course, we’re biased. We are one of those “professional” salespeople we spoke of a moment ago. But which would the general public, the people who are our prospective buyers, give the most [&hellip

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Easy Exits

Problem: Salespeople are so predictable! They use the “pull” approach, constantly trying to convince and persuade their prospects to buy from them. Of course, their prospects are on to these tactics and are doing their best to “push” the salesperson away. Often, even good prospects feel trapped and push the salesperson away because they don’t [&hellip

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Referrals Going Nowhere? Upgrade Them!

Problem: Most salespeople certainly don’t get enough referrals and often the referrals they do receive go nowhere. How many times have you called a referral, failed to get through the gatekeeper, and left a message that never gets returned? Perhaps you’ve even gotten through to the referral, only to be met with a cool response? [&hellip

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Let the Prospect Eliminate His Own Objections

Problem: Kelly’s company had developed a training program for their customers (and prospects) that was designed to position them as a leader in their industry, enable their customers to use their technology more effectively and reduce emergency calls to the tech support department. Kelly was having difficulty determining why one of his largest customers was [&hellip

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Another Bloated Pipeline

Problem: Roger was in a bind. Every month his five sales people reported the “pipeline” of business that they thought would convert into sales for the next month. He then summarized the report for the president of the company. At the last meeting the president told him that his report was “bloated with deals that [&hellip

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