Improving Your Closing Average

A recent survey by CSO (Chief Sales Officer) Insights revealed the following dismal forecasting facts: 94% of forecasted sales are incorrect (they don’t close when forecasted or...

A recent survey by

CSO (Chief Sales Officer) Insights

revealed the following dismal forecasting facts:

  • 94% of forecasted sales are incorrect (they don’t close when forecasted or for the $ amount forecasted)
  • 54% do not close at all, with…
  • 30% of forecasted

sales

going to the competition, and…

  • 24% of the time the buyer does nothing

This demonstrates that, by and large, salespeople don’t have much of a clue about what their prospects are going to do. There are two primary contributing factors:

poor qualifying skills

and

weak pipelines

where salespeople are hesitant to let anybody get away. Thus, salespeople are chasing “deals” that will probably never materialize, wasting their time, and creating attitude problems for themselves. Before you even agree to give the prospect a proposal, there are some serious questions you need to ask yourself. Give yourself a rating from 1-5 (highest) on each issue. If your total points don’t add up to at least 20 (out of a possible 35), you have to wonder why the prospect is even in your forecast.

  • You

understand the prospect’s problem

thoroughly and can provide, at a minimum, a satisfactory solution.

  • The prospect

has to do something

– it is NOT an option to do nothing. (If doing nothing is an option, they might very well select that option.)

  • The prospect has the

necessary resources

to solve the problem and is willing to spend those resources. (If they don’t have the money to invest in your solution, you’re wasting your time. Period.)

  • You have

access to the decision maker

and will make your presentation to him/her. (Never make a presentation to someone who can’t say “yes.”)

  • The prospect needs to implement a solution in a

time frame

that makes sense for you from a business standpoint. (Time kills deals.)

  • You understand the prospect’s

selection criteria

and have a reasonable chance of meeting them successfully. (If this is a price driven deal, for example, and your prices are normally higher than your competitor, chances are you won’t win the business.)

  • The prospect is considering only a

small number

of solution providers and is not putting the deal out to every competitor in town. (If the number of players still at the table is large, it only reduces your chances of winning.)

Self-Study Assignment:

Complete this analysis on every prospect to whom you are ready to deliver a proposal. If any score doesn’t exceed 20 points, determine whether you need to continue the qualifying process or pull the plug.