Topic

The Sales Process

Control the process end to end: pre-call planning, debriefs, and decision mapping.

Sales Mindset

The Rules

Twenty rules for selling on your terms: act like a salesperson and you'll be treated like one, diagnose before you prescribe, and let trust drive the sale.

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Closing & Decisions

Closing Plans

A closing plan sets up a clear yes-or-no decision before you present. Test the prospect's readiness and get everyone with a stake in the room.

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The Sales Process

Common Sense Selling® Overview

Common Sense Selling swaps feature-and-benefit pitching for a process: open with agreement, investigate pain, set a closing plan, then present and deliver.

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Buyer Psychology

The Buyer’s Trap

The buyer leads the dance and wins 85% of the time. Spot the signs you're stuck in the buyer's trap and take back control with a real sales process.

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The Sales Process

Features & Benefits

Features and benefits selling makes you look like a commodity in a complex sale. Uncover the prospect's pain instead of pitching F&B.

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Prospecting & Pipeline

Marketing v. Selling

Most reps quit after three touches, but prospects need seven to fifteen. When selling stalls, switch to marketing and build credibility over time.

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The Sales Process

Debriefing Your Sales Calls

Top salespeople debrief every call like a football team reviews game film. Here's a checklist of what to review to win the next opportunity.

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The Sales Process

Pre-Call Preparation

Proper preparation builds confidence and beats the competition. Research, set objectives, anticipate roadblocks, and rehearse before every sales call.

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